{"id":25138,"date":"2025-11-11T12:08:34","date_gmt":"2025-11-11T11:08:34","guid":{"rendered":"https:\/\/slavej.mk\/reklamacii\/"},"modified":"2025-11-14T10:02:38","modified_gmt":"2025-11-14T09:02:38","slug":"reklamacii","status":"publish","type":"page","link":"https:\/\/slavej.mk\/sq\/reklamacii\/","title":{"rendered":"Reklamacionet"},"content":{"rendered":"<p>Produkti q\u00eb \u00ebsht\u00eb porositur <em>online<\/em> dhe \u00ebsht\u00eb dor\u00ebzuar nga sh\u00ebrbimi i korrierit duhet t\u00eb kontrollohet menj\u00ebher\u00eb pas marrjes dhe n\u00ebse ka d\u00ebmtime t\u00eb dukshme, si\u00e7 jan\u00eb pjes\u00ebt e grisura ose duket shuk, raportojeni menj\u00ebher\u00eb n\u00eb qendr\u00ebn e kontaktit n\u00eb post\u00ebn elektronike <a href=\"mailto:online@slavej.mk\">online@slavej.mk<\/a> ose n\u00eb telefon n\u00eb numrin 075 385 221.<\/p>\n<p>P\u00ebr t\u00eb proceduar reklamacionin duhet t\u00eb na shkruani k\u00ebto t\u00eb dh\u00ebna n\u00eb post\u00ebn elektronike:<\/p>\n<p>&#8211; Numrin e porosis\u00eb.<\/p>\n<p>&#8211; Shifr\u00ebn dhe madh\u00ebsin\u00eb e produktit p\u00ebr t\u00eb cilin parashtrohet reklamacioni.<\/p>\n<p>&#8211; P\u00ebrshkrimin e problemit q\u00eb qeni dhe foto t\u00eb produktit t\u00eb d\u00ebmtuar.<\/p>\n<p>Reklamacioni pa t\u00eb dh\u00ebnat e nevojshme konsiderohet i paplot\u00eb.<\/p>\n<p>Raportimi i nj\u00eb produkti t\u00eb d\u00ebmtuar duhet t\u00eb b\u00ebhet brenda 24 or\u00ebve nga pranimi i d\u00ebrges\u00ebs. Produkti duhet t\u00eb mos jet\u00eb i d\u00ebmtuar, i lar\u00eb, i veshur dhe t\u00eb jet\u00eb n\u00eb paketimin origjinal, me etiket\u00ebn, deklaracionin, kutin\u00eb dhe fatur\u00ebn.<\/p>\n<p><strong>Reklamacionet b\u00ebhen vet\u00ebm <em>online <\/em><\/strong>dhe nuk \u00ebsht\u00eb i mundur reklamacioni fizik n\u00eb dyqanet tona p\u00ebr produktet e porositura <em>online<\/em>.<\/p>\n<p>Pas pranimit t\u00eb k\u00ebrkes\u00ebs p\u00ebr reklamacion, agjent\u00ebt e mb\u00ebshtetjes s\u00eb bler\u00ebsve t\u00eb Sllavej ShA Shkup njoftojn\u00eb sh\u00ebrbimin e korrierit q\u00eb t\u00eb t\u00ebrheqin nga adresa juaj produktin p\u00ebr t\u00eb cilin d\u00ebshironi t\u00eb parashtroni reklamacion dhe ta kthejn\u00eb n\u00eb dyqan.<\/p>\n<p>Kur produkti t\u00eb mb\u00ebrrij\u00eb n\u00eb dyqan, do t\u00eb v\u00ebrtetohet n\u00ebse b\u00ebhet fjal\u00eb p\u00ebr d\u00ebmtime fizike ose mekanike, e pastaj d\u00ebrgohet produkti tjet\u00ebr ose kthehen parat\u00eb. N\u00ebse v\u00ebrtetohet se produkti \u00ebsht\u00eb i d\u00ebmtuar me faj t\u00eb bler\u00ebsit, do t\u00eb refuzohet reklamacioni dhe produkti do t\u2019i kthehet bler\u00ebsit me shpenzimet e veta.<\/p>\n<p>Reklamacioni realizohet brenda 15 dit\u00ebve nga pranimi i porosis\u00eb, vet\u00ebm n\u00ebse produkti nuk \u00ebsht\u00eb p\u00ebrdorur, nuk \u00ebsht\u00eb lar\u00eb dhe n\u00ebse paketimi nuk \u00ebsht\u00eb i d\u00ebmtuar. N\u00ebse produkti nuk kthehet n\u00eb paketimin origjinal, reklamacioni nuk do t\u00eb miratohet.<\/p>\n<p>Pa komunikim t\u00eb m\u00ebparsh\u00ebm dhe ujdi me agjent\u00ebt e mb\u00ebshtetjes s\u00eb bler\u00ebsve, n\u00ebp\u00ebrmjet nj\u00ebrit prej telefonave t\u00eb kontaktit ose post\u00ebs elektronike q\u00eb \u00ebsht\u00eb sh\u00ebnuar m\u00eb lart\u00eb, nuk mund q\u00eb t\u00eb b\u00ebni reklamacion me nism\u00eb vetjake n\u00eb objektet e shitjes me pakic\u00eb t\u00eb produktit t\u00eb porositur.<\/p>\n<p>Procedura e plot\u00eb p\u00ebr nd\u00ebrrimin e produktit ose kthimin e parave p\u00ebr shkak t\u00eb reklamacionit mund t\u00eb zgjas\u00eb 15 deri 30 dit\u00eb.<\/p>\n<p><strong>AFATI I REKLAMACIONIT<\/strong><\/p>\n<p>Bler\u00ebsi duhet t\u00eb filloj\u00eb procedur\u00ebn e reklamacionit p\u00ebr produktin brenda 24 or\u00ebsh pas pranimit t\u00eb produktit t\u00eb d\u00ebmtuar. M\u00eb pas, afati p\u00ebr nd\u00ebrrimin ose kthimin e parave p\u00ebr produktin e d\u00ebmtuar \u00ebsht\u00eb 15 deri n\u00eb 30 dit\u00eb nga momenti i parashtrimit t\u00eb k\u00ebrkes\u00ebs nga bler\u00ebsi, pas pranimit t\u00eb produktit.<\/p>\n<p><strong>SHPENZIMET E D\u00cbRGIMIT<\/strong><\/p>\n<p>N\u00eb rast se produkti q\u00eb e keni pranuar \u00ebsht\u00eb gabim ose i d\u00ebmtuar, shpenzimet e marrjes dhe t\u00eb kthimit t\u00eb produktit n\u00eb dyqan i heq Sllavej ShA Shkup.<\/p>\n<p><strong>KTHIMI I PARAVE<\/strong><\/p>\n<p>N\u00ebse vendosni t\u00eb k\u00ebrkoni kthimin e parave n\u00eb vend q\u00eb t\u00eb nd\u00ebrrimit t\u00eb produktit, Sllavej ShA Shkup \u00ebsht\u00eb e detyruar ta b\u00ebj\u00eb kthimin e parave vet\u00ebm n\u00ebp\u00ebrmjet llogaris\u00eb s\u00eb transaksionit t\u00eb bler\u00ebsit. E gjith\u00eb procedura e kthimit t\u00eb parave mund t\u00eb zgjas\u00eb 15 deri 30 dit\u00eb.<\/p>\n<p><strong>V\u00cbREJTJE:<\/strong><\/p>\n<p>Me v\u00ebrtetimin e porosis\u00eb, duke trysur sust\u00ebn V\u00cbRTETO POROSIN\u00cb, pajtoheni me kushtet e reklamacionit.<\/p>\n<p><a href=\"https:\/\/slavej.mk\/wp-content\/uploads\/2025\/11\/kerkese-reklamacioni.docx\">K\u00ebrkes\u00eb reklamacioni<\/a><\/p>\n<div style=\"all: initial !important;\"><\/div>\n<div style=\"all: initial !important;\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Produkti q\u00eb \u00ebsht\u00eb porositur online dhe \u00ebsht\u00eb dor\u00ebzuar nga sh\u00ebrbimi i korrierit duhet t\u00eb kontrollohet menj\u00ebher\u00eb pas marrjes dhe n\u00ebse ka d\u00ebmtime t\u00eb dukshme, si\u00e7 jan\u00eb pjes\u00ebt e grisura ose duket shuk, raportojeni menj\u00ebher\u00eb n\u00eb qendr\u00ebn e kontaktit n\u00eb post\u00ebn elektronike online@slavej.mk ose n\u00eb telefon n\u00eb numrin 075 385 221. P\u00ebr t\u00eb proceduar reklamacionin duhet [&hellip;]<\/p>\n","protected":false},"author":188,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/generic.php","meta":{"footnotes":""},"class_list":["post-25138","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Reklamacionet - Slavej<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/slavej.mk\/sq\/reklamacii\/\" \/>\n<meta property=\"og:locale\" content=\"sq_AL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Reklamacionet - Slavej\" \/>\n<meta property=\"og:description\" content=\"Produkti q\u00eb \u00ebsht\u00eb porositur online dhe \u00ebsht\u00eb dor\u00ebzuar nga sh\u00ebrbimi i korrierit duhet t\u00eb kontrollohet menj\u00ebher\u00eb pas marrjes dhe n\u00ebse ka d\u00ebmtime t\u00eb dukshme, si\u00e7 jan\u00eb pjes\u00ebt e grisura ose duket shuk, raportojeni menj\u00ebher\u00eb n\u00eb qendr\u00ebn e kontaktit n\u00eb post\u00ebn elektronike online@slavej.mk ose n\u00eb telefon n\u00eb numrin 075 385 221. 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